Privacy & cookie Policy
SUMMARY: 2-MINUTE-READ
We take our obligation to protect your privacy seriously!
That’s why we provide you with this 2 minute-read summary, including the necessary information on how we process your Personal Data.
What you should know:
First of all : you always remain the sole owner of your data.
To whom does this Privacy & Cookie Policy apply?
This Policy applies to any individual whose Personal Data Gondella may collect, use share or otherwise process, in particular:
- Visitors and users of the Gondella website (www.gondella.com)
- (Representatives of) other business partners who interact with Gondella in relation to Gondella’s business activities
- (Representatives of) suppliers of goods or services and other third party providers that interact with Gondella
- Applicants that apply for a position at Gondella
- Any other individuals whose personal data Gondella may process
What information do we collect about you?
- When you contact us or enter into a contract with us as a (future) business partner or supplier, we may collect and process your contact details (such as your (employer/company) name, email address or phone number) and contractual data (such as the date and type of our agreement).
- By applying for a job at Gondella, we collect the information you provide to us, such as identification details, resume and cover letter.
- By contacting us through any medium, we collect information about the communication you had with Gondella, including content and technical details.
- By downloading a brochure from our website.
- Finally, we use cookies to collect information about your use of our Website.
Why do we collect this information?
- To respond to your requests.
- To establish and/or maintain our contractual relationship.
- To provide you with the requested information, carry out our business activities and to provide you our products and services.
- To evaluate your application.
- Finally, to improve our website.
Who has access to your data?
- Only the relevant part of Gondella‘s team has access to the information you provide to us.
- Furthermore, we use some suppliers and service providers, such as but not limited to computer security, digital solutions and web hosting services. These parties are legally obliged to ensure your privacy at all times, and will only process data in accordance with our purposes.
- Finally, it may happen that a third party is commissioned to process data. However, they can only do this for aforementioned purposes and upon our instructions and signature of a data processing agreement.
What do you control?
- You can ask us at any moment to modify or erase your data. To do so, send us an email to info@gondella.com and follow the procedure as described in our entire Privacy Policy under Article 5.7.
- Also, you can always request a copy of all the information we collected about you by sending an email to the same address.
What do we do to protect your data?
- We adopted the required safety measures on a technical and an organizational level.
- In order to improve our Website, Gondella may use the data you provided. However, at all times, Gondella shall use this data in a GDPR-compliant form, using state of the art software and solutions.
- We have implemented internal procedures to ensure the confidentiality of our IT-infrastructure and to make sure it is managed responsibly.
If you want to know more: we invite you to read our entire Privacy & Cookie Policy, where everything is explained in detail.
Gondella privacy & cookie policy
Gondella makes it a matter of utmost importance to respect the privacy of our business partners, suppliers and (website) visitors and we are committed to treat your Personal Data in the strictest confidentiality, in accordance with the data protection legislation in force, the present Privacy Policy and Cookie Policy (hereinafter the “Privacy Policy” and “Cookie Policy”), and the applicable standards of fair information practices.
This privacy Policy is intended to inform you, in a transparent manner, about the data we collect, the purpose for collecting it, the way we use it and the rights you have regarding the processing of such data.
You are not obliged to provide us your Personal Data, however understand that in some cases we will not be able to carry out the requested business activities or provide you the requested information in case you refuse to provide us certain Personal Data.
Gondella reserves the right to change, modify and update this Privacy Policy from time to time by posting a revised version on this Website. Therefore, we recommend you regularly consult this Privacy Policy, to make sure that you are aware of all changes.
If you have any other questions, please do not hesitate to contact us at the following address: info@gondella.com.
Article 1 - GENERAL
- Gondella NV, (hereinafter, “we”, “us”, “our”, “Gondella”), with registered office at Oude Eedstraat 3A, B-9810 Nazareth (Belgium) and registered with the Legal Entities Register under business registration number 0400.033.047, takes responsibility for the processing of your Personal Data as a “data controller”, including with regard to the use of the Gondella website (www.gondella.com).
- In our Privacy Policy, “Personal Data” shall mean any information relating to an identified or identifiable natural person. Gondella may collect, use share or otherwise process Personal Data of individuals belonging to the following categories:
- Visitors and users of the Gondella website (www.gondella.com) (hereinafter “Visitors”)
- (Representatives of) business partners who interact with Gondella in relation to its business activities (hereinafter “Business Partners”)
- (Representatives of) suppliers of goods or services and other third party providers that interact with Gondella (hereinafter “Suppliers”)
- Applicants that apply for a position at Gondella (hereinafter “Applicants”)
- Any other individuals whose personal data Gondella may process (hereinafter “Other Individuals”)
- Gondella processes Personal Data in accordance with the legislation in force, and, in particular, Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of Personal Data and the free movement of such data, applicable from 25 May 2018 (hereinafter the "GDPR").
- The access to or use of our Website (www.gondella.com) implies your full and unreserved understanding of this Privacy Policy as well as its Cookie Policy. This means that you were fully informed to how Gondella collects, uses and processes your Personal Data, in accordance with the provisions of this Privacy Policy and for the purposes listed in this Privacy Policy.
1.5 This Privacy Policy is only valid for the pages hosted on our Website and for the business activities pursued by Gondella. It is not valid for the pages and websites hosted by any third party to which Gondella may refer or provide a link to and whose privacy policies may differ. Gondella will therefore not be held responsible for any data processed on these third party websites or by them.
Article 2 – WHAT PERSONAL DATA DOES GONDELLA COLLECT
2.1 Gondella may process, for the purposes mentioned in article 3, the following categories of Personal Data:
Data |
Relevant data subjects |
Details |
Context |
Category 1 Individual (professional) identification data |
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|
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Category 2 Contractual data (to the extent such data constitutes Personal Data) |
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Details with respect to agreements concluded between you and Gondella (e.g. date and type of the agreement, financial data and other Personal Data related to the agreement). |
By entering into an agreement with us. |
Category 3 Your data as an Applicant |
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By applying for a job (or internship) at Gondella. |
Category 4 Your communications through our business relationship or Website |
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Information about your communications with Gondella, through our Website or as a result of our business relationship, including technical details and content. |
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Category 5 Information about your visit and use of our Website |
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By accessing our Website, the servers consulted automatically record certain data, by placing cookies. |
By placing cookies (see our Cookie Policy) |
Article 3 – THE LEGAL BASES AND PURPOSES OF DATA PROCESSING
We only process your data when we have a specific purpose and lawful basis to do so and only process what is relevant for the pursuit of each specific purpose in question, in particular:
3.1 General purposes
Data |
Legal basis |
Purpose |
Category 1 Individual (professional) identification data |
Necessity for the performance of the agreement we have entered or are considering entering into with you and/or Your consent and/or Our legitimate interests |
Identification data will be processed by Gondella in order to provide our products and services, carry out our business activities, manage the contractual relationship we may have with you, answer your questions, provide information, advise you regarding our services, etc. Dependent on the specific circumstances, some of these processing activities will be necessary for the performance of an agreement we may have entered into or will enter into with you. Others will be required in order to pursue our legitimate interests, including for direct marketing purposes. Finally, where required by law, we will ask for your prior consent before processing certain of your identification data. |
Category 2 Contractual data (to the extent such data constitutes Personal Data) |
Necessity for the performance of the agreement we have entered or are considering entering into with you |
Contractual data will be processed by Gondella in order to manage the commercial and contractual relationship we may have with you (e.g. for payment and invoicing purposes). |
Category 3 Your data as an Applicant |
Necessity for the performance of the agreement we have entered or are considering entering into with you and/or Our legitimate interests and/or Your consent |
Applicant data will be processed by Gondella to evaluate your application and allow us to pursue a recruitment policy. Dependent on the specific circumstances, some of these processing activities will be necessary for the performance of the agreement we are considering entering into with you. Others will be required in order to pursue our legitimate interests related to the improvement of our recruitment policy and process. Finally, where required by law, we will ask for your prior consent before processing certain of your applicant data. |
Category 4 Your communications through our business relationship or Website |
Necessity for the performance of the agreement we have entered or are considering entering into with you and/or Your consent |
Your communications may be processed by Gondella where necessary in the course of the execution of the agreement we have entered or are considering entering into with you. Gondella may also process your communications based on the consent you provided by actively contacting us via our Website. |
Category 5 Information about your visit and use of our Website |
Your consent; and/or Legitimate interest to improve our Website and our services. |
Information about your visit and use of our Website will be processed by Gondella in order to:
Dependent on the specific circumstances, some of these processing activities will be required in order to pursue our legitimate interests related to the management of our Website. Where required by law, we will ask for your prior consent before processing certain of your data related to the use and visit of our Website. |
3.2 Direct Marketing
Your Personal Data will only be used for direct marketing purposes if you have provided your consent or if it is based upon our legitimate interest, like a brochure download from our website.
Your Personal Data will not be used for direct marketing purposes for any services that would not be identical or similar to those to which you have already subscribed, unless you have previously explicitly consented to such use by ticking the boxes provided for this purpose ("opt-in").
When you give us your consent to use your Personal Data for direct marketing purposes, you retain the right to revoke such consent at any time, upon request and free of charge. You may simply communicate your request by clicking the unsubscribe button below every promotional e-mail or by writing to us via the following e-mail address: info@gondella.com.
3.3 Transfer to third parties
Gondella treats Personal Data as confidential information and will not disclose or communicate them to third parties under any condition or for any purpose other than those specified in this Privacy Policy, or under the conditions in which the law requires us to do so.
Gondella may communicate your personal information to third parties to the extent that this is necessary to be able to carry out our business activities, including but not limited to suppliers and service providers that offer services related to reporting, accounting, IT-support, hosting, computer security or other specific services. In any case, these third parties will not communicate this information to other third parties, except in the following situations:
- the communication of this information by such third parties to their suppliers or subcontractors is necessary to be able to carry out our business activities;
- such third parties are obliged by applicable law or regulations to communicate certain information or documents to the competent authorities.
The communication of this information to the aforementioned third parties shall, in all circumstances, be limited to what is strictly necessary for the purposes specified in this Privacy Policy or as required by the applicable law or regulations.
Gondella will not sell or hire out your Personal Data to third parties, except in the situations described in this Privacy Policy or unless you explicitly provide your prior consent.
3.4 Legal requirements
In extraordinary circumstances it may occur that Gondella is obliged to transfer your Personal Data following a court order, or in order to comply with imperative laws and/or regulations. Gondella will, if reasonably possible, try to inform you beforehand, unless revealing this information is subject to legal constraints.
Article 4 – THE STORAGE PERIOD
Gondella will store your Personal Data for the duration necessary to achieve the purposes listed in article 3 of this Privacy Policy, including for as long as this is essential for the contractual relationship between you and Gondella.
Gondella may also store your Personal Data in order to comply with all applicable laws or as part of legal requirements, including storage obligations after the termination of the contractual relationship between you and Gondella. Therefore, the retention periods mentioned below shall not apply where Gondella is legally obliged to store your personal data for shorter or longer periods of time, including by applicable statutes of limitation for invoicing, payment, accounting, tax and regulatory compliance.
Retention periods
Data |
Retention period |
Category 1 Individual (professional) identification data |
We will keep your identification data as long as its necessary to communicate with you, which is never longer than five (5) years after the first request or contact. In case of a contractual relationship, we will not keep your identification data longer than required for the purposes identified in this Privacy Policy, which may be for up to (ten) 10 years after the end of the contractual relationship. |
Category 2 Contractual data (to the extent such data constitutes Personal Data) |
We will keep your contractual data for as long as its necessary for the purposes identified in this Privacy Policy, which may be for up to (ten) 10 years after the end of the contractual relationship. |
Category 3 Your data as an Applicant |
We will keep your data as an Applicant no longer than five (5) years after the last qualitative contact with the Applicant. |
Category 4 Your communications through our business relationship or Website |
We keep your communications through our business relationship for as long as it is necessary to communicate with you, which is never longer than 10 (ten) years after the first request or contact. In case of a contractual relationship, we will not keep your communications through our services longer than 10 (ten) years after the end of the contractual relationship. |
Category 5 Information about your visit and use of our Website |
With regards to cookies the retention period may vary depending on the specific cookie, ranging from end of your browser session to 2 years. See the Cookie Policy below for more information. |
Article 5 – YOUR RIGHTS
5.1 Right of access and right to obtain a copy
At any time, you have the right to freely obtain access to your Personal Data, as well as to be informed about the purpose of the processing by Gondella.
5.2 Right to rectification, erasure or restriction
You always have the right to ask us to rectify your Personal Data when you think it is inaccurate.
You can also request the processing of your Personal Data to be restricted if you think that your data is inaccurate and you subsequently notified us about this.
In addition, you have the right to ask us to erase your Personal Data in as far we were not able to anonymize it.
5.3 Right to object:
You have the right to object to the processing of your Personal Data when you have and provide us serious and legitimate reasons to do so.
You also have the right to object to the use of your Personal Data for direct marketing purposes. In such case, you do not need to provide a specific reasoning for your objection.
5.4 Right to data portability:
You have the right to obtain your Personal Data, which is processed by Gondella in a structured, commonly used format and/or to transfer this data to another data controller.
5.5 Right to withdraw consent:
When the processing of your Personal Data by Gondella is based on your prior consent, you have the right to withdraw this consent at any time.
5.6 Automated decisions and profiling:
You have the right to request us not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
That being said, Gondella will not process your Personal Data on the basis of automated decisions, neither will we engage profiling on the basis of your Personal Data.
5.7 Exercising your rights:
You can exercise your rights by contacting us with a copy of the essential parts of your ID, such as name and date of birth, as attachment:
Either through e-mail to info@gondella.com
Or via ordinary mail to:
Gondella NV
Oude Eedstraat 3a
B-9810 Nazareth (Eke), Belgium
5.8. Right to file a complaint:
You have the right to file a complaint with the supervising Data Protection Authority:
Data Protection Authority,
Drukpersstraat 35, 1000 Brussel,
Tel: +32 (0)2 274 48 00, Fax: +32 (0)2 274 48 35,
Email: contact(at)apd-gba.be
This is without prejudice to proceedings before the civil courts. If you are from an EU Member State other than Belgium, you may also file a complaint with your national data protection authority (a list of the data protection authority for each EU-member state can be found here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm).
If you have suffered damage as a result of the processing of your Personal Data, you may file a claim for compensation.
Article 6 – SAFETY AND CONFIDENTIALITY
Gondella has adopted safety measures which are suited on a technical, organizational and physical level to avoid the destruction, the loss, the forgery, the adjustment, the non-authorised access or the notification of the Personal Data by accident to a third party, as well as the non-authorised processing of these data.
Nevertheless, if these events would occur and would affect your Personal Data, Gondella will inform you of the breach without undue delay, including a summary description of the potential impact and a recommendation on measures to mitigate the possible adverse effects of the breach.
Gondella shall not be liable in any way for direct or indirect damages caused by a wrongfully or improper use of the Personal Data by a third party.
Article 7 – APPLICABLE LAW AND JURISDICTION
This Privacy Policy is managed, interpreted and executed in accordance with Belgian law which exclusively applies to every potential dispute.
The courts of Ghent have exclusive jurisdiction to settle any dispute arising out of or in connection to the interpretation or execution of the present Privacy Policy.
Article 8 – COOKIES
In order to better adjust our Website to your needs and preferences, Gondella makes use of cookies. You have the option to refuse cookies. However, in case you do refuse them, we must inform you of the fact that certain parts of our website might not function properly. It may also be the case that you will no longer have access to certain services that we offer on our Website.
Below we first provide you with more information about cookies in a simple Q&A format. Subsequently we provide you with an overview of the cookies we use on our Website.
8.1 What are cookies?
A "cookie" is a small file sent by Gondella’s server and placed on your computer's hard drive. The information stored on these cookies can only be read by Gondella and only for the duration of the visit to the Website.
8.2 Why do we use cookies?
Our Website uses cookies and similar technologies to distinguish your preferences for use from those of other visitors and users of our Website. This helps us to provide you with a better experience when you visit our Website and also allows us to optimize our Website.
All websites that target certain parts of the European Union are required to obtain your consent to the use or storage of certain cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and complete information about the cookies we use and their purpose.
The cookies we use are safe. The information we collect using cookies helps us to identify any errors or to show you specific services that might be of your interest.
8.3. What types of cookies are there and what cookies do we use?
There are many different cookies that can be distinguished according to functionality, origin or storage period. Below we provide you with a general description of the types of cookies used on our Website. The table below this description contains a detailed overview of the specific cookies that are used on our Website.
Essential cookies
These cookies are necessary for the Website to function and cannot be disabled in our systems. They are usually set in response to actions taken by you, such as setting your privacy preferences, logging in or filling out forms. They are necessary for the good communication and facilitation of the page navigation (e.g. returning to a previous page, etc.).
Functional cookies
These cookies enable the optimal functionality of our Website, making sure that you have a pleasant and personal experience while visiting our Website. Gondella makes use of ‘functional cookies’ to ‘remember’ your personal preferences and avoid having to repeat the same communication steps during subsequent visits..
Analytic cookies
These cookies collect information about the use of our Website such as the number of visitors, the time visitors spend on a Web page and any error messages. They help us improve the performance of the Website.
Marketing cookies
These cookies are used to deliver content that is more relevant to you. They can be used to deliver targeted ads or to limit the number of times you see an ad. They can also help companies to measure the effectiveness of advertising campaigns on their website. These cookies can be used to remember websites that you have visited and share this information with other parties, including advertisers. These cookies may also be set by advertising partners through a website and used by those companies to build a profile of your interests and show you relevant ads on other sites.
First party & Third party cookies
First party cookies are cookies that are sent from our servers or domains from which the requested service is offered. Third party cookies are cookies that are sent to your browser from a server or domain that is not managed by Gondella, but by a cooperating organization. Only these third parties have access to those cookies and the information collected by the cookie. If you would like to know more about these cookies, please refer to the policies that these parties offer on their respective websites. Please note that we have no influence on the content of this notice or on the content of these third-party cookies.
First Party Cookies
Domain name: www.gondella.com
Name cookie |
Cookie type |
Data Location |
Description |
Storage time |
_ga |
Analytical |
United States |
Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. |
399 days |
_ga_# |
Analytical |
United States |
Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. |
399 days |
_gat |
Analytical |
United States |
Used by Google Analytics to throttle request rate. |
1 day |
ga_# |
Analytical |
United States |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
1 day |
_fbp |
Marketing |
Netherlands |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
3 months |
_gcl_au |
Marketing |
United States |
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
3 months |
NRBA_SESSION_ID |
Marketing |
Belgium |
Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. |
Session |
Third Party Cookies
Domain name: www.gondella.com
Name cookie |
Cookie type |
Data Location |
Description |
Storage time |
test_cookie |
Essential |
United States |
Placed by doubleclick.net to check if the user's browser supports cookies. |
1 day |
collect |
Analytical |
United States |
Placed by Google to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. |
Session |
events/1/# |
Analytical |
United States |
Placed by bam.nr-data.net to monitor website performance for statistical purposes. |
Session |
jserrors/1/# |
Analytical |
United States |
Unclassified cookie placed by bam.nr-data.net. |
Session |
pagead/1p-user-list/# |
Marketing |
United States |
Placed by Google to track if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. |
Session |
retargetting |
Marketing |
Czech Republic |
Placed by c.seznam.cz to register user behavior and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. |
Session |
sid |
Marketing |
Czech Republic |
Unclassified cookie placed by c.seznam.cz. |
29 days |
8.4 Your consent
Upon your first visit to our Website, you will be asked to accept or refuse the non-essential cookies. With this consent you agree to the use of non-essential cookies. You can withdraw your consent at any time by altering your cookie preferences on our website. When you withdraw your consent, the non-essential cookies that were stored by our website will be deleted.
8.5 Managing your cookies
You can review and change your cookie preferences via our website. You can also block cookies by altering your browser’s settings. The rejection of these cookies may inhibit some functionalities on the Website.
More information on cookies can also be found via the following link: http://www.allaboutcookies.org/
More information on online behavioural advertising and online privacy can be found via the following link: http://www.youronlinechoices.eu/
